BizMaster Tech Hub Division

BizMaster AI Agent

One AI Call Agent. Every call. Every message. Every follow-up.

A single platform that answers calls, makes calls, replies on WhatsApp, follows up, reminds, filters, records, and sells, 24/7 and in your customers' language. AI handles the repetitive calls and messages. Your team handles the relationships, negotiations, and exceptions.

100%

Answer rate

24/7

Nights, weekends, holidays

100+

Simultaneous calls

100+

Languages incl. Sinhala & Tamil

Why AI Call Agent

Every Missed Call Is a Lost Customer

Most businesses don't lose money because they are bad at their job. They lose it because they miss calls, miss messages, and miss follow-ups.

Without Call Automation

×

Missed Calls: Customers call competitors

×

Missed Messages: WhatsApp leads go cold

×

After-Hours: 60%+ of inquiries arrive outside office hours

×

Peak Overflow: Customers hang up and never return

×

Follow-Up: Deals die in silence

×

Scale: Cannot grow without hiring more callers

With BizMaster AI Agent

100% Answer Rate: Every call answered, every message replied

24/7 Coverage: Nights, weekends, holidays

Scale: 100+ simultaneous calls, thousands of WhatsApp chats

Speed: Instant response, instant follow-up

Compliance: Consent, recording, and DNC enforced automatically

Revenue: More leads captured, more deals closed, more repeat sales

One Platform. Three Roles.

Switch seamlessly between the roles your business needs, all sharing one brain, one CRM, and one admin console.

Call Center Agent

Answers, routes, books, escalates, records, and reports.

Sales Agent

Calls, qualifies, pitches, handles objections, closes, and follows up.

Personal Call Assistant

Screens calls, takes messages, reminds, schedules, and filters spam.

13 Core Modules

Everything Your Phones and WhatsApp Need

Pick a module to see what it does.

Inbound Calls

Answer every call, identify the caller, understand intent, and resolve, route, or escalate with zero wait time.

Instant Answering

  • Branded greeting per business or department
  • Zero wait time, no IVR unless required
  • 100+ concurrent calls
  • After-hours coverage

Caller Identification

  • Automatic caller ID and real-time CRM lookup
  • Past interaction history
  • VIP recognition and priority routing
  • Unknown callers: name, purpose, contact captured

Smart Routing & FAQs

  • Routing by intent, skill, time, or location
  • Answers trained on your documents and catalogue
  • Pricing, availability, hours, and directions
  • Fallback to a human operator

Booking, Tickets & Transfers

  • Calendar booking, rescheduling, and cancellations
  • Automatic tickets with priority and SLA tracking
  • Detailed message taking with urgency tags
  • Warm transfer with full context summary

The Value

Zero missed calls, even at 3 AM

Same professional greeting every time

Every call transcribed and searchable

Serve customers in their language

No-Code WhatsApp AI

Agent BIZ MASTER

Connect AI to your WhatsApp Business number. It handles conversations, live voice calls, and lead follow-ups around the clock. No setup fees, no hidden charges, no credit card required. Live in under 5 minutes.

24/7 Coverage

Answers every chat, call, and voice note while you sleep.

100+ Languages

English, Sinhala, Tamil, Arabic, and many more, in chat and voice.

Sub-200ms Voice Latency

Natural AI voice replies with no queue, no voicemail, no lost deal.

Conversation Memory

Remembers prior chats and calls, so every session picks up where it left off.

Official Meta API

Built on the official WhatsApp Business Platform (Cloud API). Your number stays safe.

No-Code Setup

Connect WhatsApp, upload your knowledge base, and go live in minutes.

Business Features

Lead scoring from conversation signals

Automated multi-step lead follow-ups

Meta-approved template campaigns

Multiple WhatsApp numbers, one dashboard

Knowledge base per phone number

Full searchable message history

Usage analytics per phone

SIP PBX and desk phone integration

Live handoff to your team mid-call

Voice note understanding

CRM sync for captured leads

Instant updates with zero downtime

Agent BIZ MASTER Pricing (LKR)

Simple Monthly Plans

Start free for two weeks. Upgrade as your chat volume and voice minutes grow.

WhatsApp Chat AI

Free Trial

Rs. 0

per 2 weeks

Up to 100 AI-managed chats

  • AI-powered chat responses
  • Starter knowledge base
  • WhatsApp Business connect
Start Free Trial

Basic

Rs. 8,000

per month

Up to 2,000 AI-managed chats

  • AI-powered chat responses
  • Knowledge base integration
  • Lead capture & scoring
  • Analytics dashboard
Get Started
Popular

Plus

Rs. 20,000

per month

Up to 4,000 AI-managed chats

  • Everything in Basic
Get Started

Pro

Rs. 40,000

per month

Up to 8,000 AI-managed chats

  • Everything in Basic
Get Started

WhatsApp Voice AI

Basic Voice

Rs. 25,000

per month

2,000 chats

500 call minutes

  • AI voice & chat responses
  • Knowledge base integration
  • Lead capture & scoring
Get Started
Popular

Plus Voice

Rs. 45,000

per month

4,000 chats

1,000 call minutes

  • Everything in Basic Voice
Get Started

Pro Voice

Rs. 100,000

per month

8,000 chats

2,000 call minutes

  • Everything in Basic Voice
Get Started

Agent BIZ MASTER runs on the official WhatsApp Business Platform, so messaging follows Meta's policies: we only message customers who opted in, use approved templates outside the 24-hour service window, and honor opt-outs. WhatsApp Business Calling is available where Meta supports it.

Full AI Call Agent Packages

For phone lines, call centers, and larger teams. Priced by seats, usage, and integrations. Contact us for a quote.

Starter

SMEs & solo professionals

Inbound calls + WhatsApp auto-reply, basic CRM, 1 number

Growth

Growing SMEs

Outbound, follow-ups, reminders, recording, and campaigns

Professional

Multi-team businesses

Call center features, skill routing, QA, and analytics

Enterprise

Large organizations

Multi-tenant, custom integrations, dedicated VPC, SLA

White-Label

BPOs, resellers & agencies

The full platform under your brand

Human Handoff

Humans Stay in Control

When a conversation needs a person, the AI hands over with the full transcript, customer history, sentiment, and a recommended next step.

When It Escalates

High-value deals above your threshold

Negative sentiment detected

Keywords like "manager", "cancel", "legal", "urgent"

Repeated failure to resolve

Customer asks for a human

Sensitive medical, legal, or financial topics

How It Hands Over

Live Transfer

Warm handoff with a context summary.

Warm Transfer

AI stays on the line during the transition.

Callback Scheduling

A human calls back at an agreed time.

Ticket Escalation

Routed to a priority queue.

Supervisor Override

A senior team member takes over.

Approval-Based Actions

A human approves before the AI proceeds.

Integrations

Works With the Systems You Already Use

Your website and apps stay where customers find you. The AI makes them faster, smarter, and more personal.

Telephony

SIP trunks, DID, toll-free & local numbers

WhatsApp

Business API, WhatsApp Voice (Cloud API)

CRM

Salesforce, HubSpot, Zoho CRM, custom

ERP

SAP, Oracle, Dynamics, Odoo, custom

Calendar

Google Calendar, Microsoft 365

Email

Gmail, Outlook, SMTP/IMAP

Accounting

QuickBooks, Xero, Tally, Zoho Books

Payments

Stripe, PayPal, local providers

E-commerce

Shopify, WooCommerce, Magento

Logistics

Major couriers, 3PL providers

HR

BambooHR, Workday, custom

Websites & Apps

Web chat, Flutter, React Native, iOS/Android

Security & Data Protection

Your Data Stays Yours

Hosted on AWS with encryption everywhere. Our staff can't access your data unless you authorise support. We never sell, share, or use your data to train public AI models, and we can sign an NDA and DPA.

Encryption in Transit

TLS 1.2 / 1.3

Encryption at Rest

AES-256 via AWS KMS

Tenant Isolation

Your data logically isolated

Access Control

Role-based, MFA, least privilege

Audit Logging

Every access fully logged

No AI Training

Your data never trains public models

Data Residency

Choose your preferred region

Enterprise Deployment

Dedicated VPC, private link, or on-prem

Our Responsible AI Commitments

AI disclosure: the agent never pretends to be human

Consent required for every call recording

Humans approve payments, contracts, and sensitive actions

DNC lists and opt-out requests always respected

No regulated legal, medical, or financial advice without licensed partners

You control data access, retention, and deletion

Use Cases

Built for Every Business That Lives on the Phone

Clinics & Hospitals

  • Appointment booking
  • Patient inquiries
  • Treatment follow-up

Hotels

  • Reservations
  • Room service & concierge
  • Post-stay follow-up

Restaurants

  • Table reservations
  • Order taking
  • Promotion broadcasts

Real Estate

  • Instant inquiry response
  • Site visit booking
  • Foreign buyer support

Education

  • Student lead qualification
  • Admission follow-up
  • Fee reminders

Insurance

  • Policy renewals
  • Lead qualification
  • Claim follow-up

Retail & E-commerce

  • Order status
  • Cart recovery
  • Loyalty programs

Service Companies

  • Job booking
  • Technician dispatch
  • Service reminders

Support Teams

  • Tier 1 automation
  • Ticket deflection
  • CSAT surveys

BPOs

  • White-label resale
  • Overflow & after-hours
  • Multilingual expansion

Institutions

  • Admission inquiries
  • Event registration
  • Parent communication

Executives

  • Call screening
  • Message taking
  • Personal scheduling

Every Call Answered. Every Message Replied.

See the AI Call Agent handle your real calls and WhatsApp chats in a live demo.

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